Q:
I’m not in Vietnam. How can I be sure the dress will fit me perfectly?
Camile uses a structured 3-step fitting process: silhouette approval, embellishment approval, and final-fit approval. If you cannot visit our store, all fittings are done via video call using a professional model with measurements matching yours, ensuring high accuracy before the dress is shipped.
Q:
We provide a guided online measurement session with detailed instructions. Our team supports you step by step to ensure every number is accurate and consistent with couture standards.
How do you take my measurements if I’m overseas?
Q:
Yes. Throughout the process, you’ll receive regular updates, images, or videos from the atelier so you can follow each stage of your gown’s creation in real time.
Q:
During each approval stage, you can request adjustments. We only move forward after you confirm the silhouette, embellishments, and final look during your fitting sessions.
Will I be informed about the production progress?
What if I want to adjust something during production?
Q:
Do you ship internationally?
Absolutely. We offer secure worldwide shipping with trusted logistics partners. Your gown is carefully packed to preserve its structure, beads, and delicate details during transit.
All online brides receive a clear digital contract outlining the timeline, deliverables, policies, and responsibilities. This ensures transparency and peace of mind throughout your experience with us.
How do I know my order is protected?
Most brides receive a near-perfect fit thanks to the 3-step fitting method. In rare cases where tiny adjustments are needed, we guide you or your local tailor on the exact changes required.
What if the dress needs minor adjustments when it arrives?
Q:
Q: